Refund Policy.
1. INTRODUCTION
This document sets out the refund policy of MISSARDI PTY LTD.
ABN 39 150 447 715 operating under the business name MISSARDI (referred to in this privacy policy as 'we', 'us', or 'our'). By placing an Order, you acknowledge that you have read these Terms and Conditions and agree that the placement of an Order, together with these Terms and Conditions, forms a contract between you and Missardi Pty Ltd.
TIME AND PLACE
2. Your payment of the Investment to us entitles you to:
(a) attend the Location during the immersion, retreat or event hours and to receive the Seminar Services;
and
(b) to receive a copy of any Materials.
3. We may change the Speakers, the Hours, the Dates and/or the Location of the Immersion, retreat or event for any reason by notifying you in writing of the change and detailing substitute Speakers, Seminar Hours, Dates and/or Location and:
(a) we shall have no liability to you; and
(b) you shall make no claim against us (including for a refund), in respect of the same.
INVESTMENT AND PAYMENT
4. You must pay to us in consideration of the Immersion, retreat or event:
(a) the Investment Sum in one lump sum on the placing of the Order by you without set off, deduction or counterclaim; or
(b) if you have paid with a deposit this deposit is non refundable
(c) if we have agreed that you may pay by Instalment, you must pay each Instalment to us in full and without set off or deduction the Instalment Sum on the Instalment Payment Date.
5. Payments made under this agreement must be made by the means available through our booking system.
6. If you should not pay to us an Instalment Sum by the Instalment Payment Date for that Sum then ALL monies owing by you to us shall become due and owing and must be immediately paid to us without set off or deduction or counterclaim and without need for further demand.
7. If Payments are not made by the due dates, the Immersion, retreat or event may be cancelled and no refund or credit will be given.
8. Flights to and from the event and accommodation are not included in the event pricing.
9. Accommodation rates may be subject to change at anytime and at the venues discretion.
COOLING OFF PERIOD
8. If you advise us by notice in writing (including electronic mail to events@joanneomer.com) within 3 working days of placing the Order that you do not wish to receive the Immersion, retreat or event this agreement shall be at an end and we shall refund you all monies you have paid to us under this agreement. If a refund is due from us to you, we will process it within 30 working days.
TRANSFERRING OF TICKETS
9. In the event that you are unable to attend the event you have booked and paid for, you can transfer your place the next event subject to notifying us at least 60 days before the event starts. If you need to transfer to another event inside 60 days prior to the start of the event, an administration fee of $495 will apply.
REFUNDS
10. We may cancel the Immersion, retreat or event for any reason by written notice to you. For cancellations will also refund you the Investment you have actually paid to us within 10 days of giving you notice of cancellation. Refund does not include rescheduling of events due to COVID-19, lockdowns or state mandates. In these instances your order will be transferred to our next event.
We shall have no further liability to you in respect of the cancellation.
11. You acknowledge that you shall not be entitled, and shall not claim a refund other than by strict compliance with clauses 8 to 10 and the Missardi Australia Pty Ltd Refund Policy. You further acknowledge that this is an essential term of this agreement on which we rely.
FORCE MAJEURE
12. If the Immersion, retreat or event as contemplated by this Agreement are prevented or cancelled because of an act of God, an inevitable accident, ‑fire, blackout, flood or any other calamity, or if by reason of strikes, or lockouts, or any other events beyond the direct control of both parties, then the promoter may at its option either postpone the Immersion, retreat or event from the original Immersion, retreat or event date or cancel and refund as per clause 10.
GENERAL
13. All notices or other communications must be made to the addresses specified in the Order Form.
14. The non-exercise of or delay in exercising any power or right of a party does not operate as a waiver of that power or right, nor does any single exercise of any power or right preclude any other or further exercise of it; or the exercise of any other power or right. A power or right may only be waived in writing, signed by the party to be bound by the waiver.
15. Should any provision of this agreement be held by a Court of competent jurisdiction to be unlawful, invalid, and unenforceable or in conflict with any rule, statute, ordinance or regulation the validity and enforceability of the remaining provisions will not be affected.
16. This agreement constitutes the entire agreement between the parties. Any prior arrangements, agreement, representations or undertakings are superseded.
17. We reserve the right to alter speakers and course content at any time without notice.
NON DISCLOSURE AGREEMENT
18. Client hereby acknowledges that they will be trained in material considered “trade secret” and confidential in nature. Client agrees to not disclose any techniques nor comments about the event of any kind to others, via forum, message boards, private emails, blogs or other venue. If Client does disclose any information about the event then they admit to damages and breach of contract and will be subject to civil litigation and damages. Client agrees to not create, nor partner nor associate with any person, any kind of product related to Missardi Australia Pty Ltd, including but not limited to e-books, special reports, audio or video files, public postings of content, or any other derived materials. Client shall not record any portion of the event.
19. Client agrees to indemnify and hold harmless Missardi Australia Pty Ltd against all loss or damage that client may suffer as a result by Missardi Australia Pty Ltd and its speakers and associates and any of its affiliates and representatives from any breach of these Terms and any other cause or alleged cause of any kind. Missardi Australia Pty Ltd reserves the right to alter terms and conditions with prior notice.